SHAWN BRODERICK
CASPER-3EXPERIENCE
2/26 — PRESENT

ITS Application Developer

RIT — Henrietta, NY

Developing full-stack features for the Service Desk's internal employee resource and management platform using Flask and React.

10/24 — PRESENT

ITS Service Desk Technician

RIT — Henrietta, NY

Delivered first-line technical support for the RIT community, resolving 400+ tickets in ServiceNow across account management, network registration, and hardware/software troubleshooting.

1/25 — 8/25

Software Development Intern

Paychex — Remote

Migrated 150+ Angular Material component instances across two enterprise applications to an internal component library, maintaining 99–100% Jasmine coverage and collaborating with UX to standardize cases with no 1:1 mapping Maintained Jenkins CI pipeline health by diagnosing failing builds and dependency issues; deployed to shared test environments and seeded MongoDB with synthetic data for Selenium integration testing. Conducted an Angular 15 to 22 upgrade spike, documenting breaking changes and dependency blockers to inform the engineering roadmap.

5/24 — 8/24

Enterprise Corporate Intern

First Citizens Bank — Morristown, NJ

Self-initiated and built a full-stack distribution list management tool in Next.js and Express.js with zero prior experience in either framework. Application allowed incident teams to manage contact groups, select shared email templates, and auto-generate pre-addressed .eml files.

3/24 — 5/24

Student Maintenance Worker

RIT — Henrietta, NY

Helped maintain the RIT President's property at Liberty Hill.

1/24 — PRESENT

Student Note Taker

RIT — Henrietta, NY

Taking accurate and effective notes for NTID students at RIT. Previous stint November 2022 – May 2023.

7/23 — 8/23

Delivery Driver

Domino's — Hamburg, NJ

Efficiently delivered and prepared Domino's products.

7/23 — 8/23

Crew Member

Dunkin' — Vernon, NJ

Accurately created Dunkin' beverages in a fast-paced environment.

4/21 — 8/22

Maintenance Crew

Tall Timbers — Vernon, NJ

Performed landscaping, painting, and janitorial duties. Established and managed Instagram and Facebook profiles for the organization.

12/19 — 3/20

Cashier

Mountain Creek Ski Resort — Vernon, NJ

Handled transactions while upselling Season Passes to customers.

MAGI FEED
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