Education
ITS Application Developer
Developing full-stack features for the Service Desk's internal employee resource and management platform using Flask and React.
ITS Service Desk Technician
Delivered first-line technical support for the RIT community, resolving 400+ tickets in ServiceNow across account management, network registration, and hardware/software troubleshooting.
Software Development Intern
Migrated 150+ Angular Material component instances across two enterprise applications to an internal component library, maintaining 99–100% Jasmine coverage and collaborating with UX to standardize cases with no 1:1 mapping Maintained Jenkins CI pipeline health by diagnosing failing builds and dependency issues; deployed to shared test environments and seeded MongoDB with synthetic data for Selenium integration testing. Conducted an Angular 15 to 22 upgrade spike, documenting breaking changes and dependency blockers to inform the engineering roadmap.
Enterprise Corporate Intern
Self-initiated and built a full-stack distribution list management tool in Next.js and Express.js with zero prior experience in either framework. Application allowed incident teams to manage contact groups, select shared email templates, and auto-generate pre-addressed .eml files.